The ECMC health campus, located on the East Side of Buffalo and convenient to all areas of the region, includes 573 inpatient beds to serve our community, as well as outpatient specialty care and Terrace View, a 390-bed long-term care facility.
ECMC is the regional center for trauma, burn care, behavioral health services, transplantation, and rehabilitation and is a major teaching facility for the University at Buffalo. In addition to serving the health needs of our patients, we also offer amentities to make a stay more comfortable in both body and spirit.
462 GRIDER STREET | BUFFALO, NY 14215 | GENERAL PHONE: (716) 898-3000
Map & Driving Directions
ECMC Main Building
Visiting Hours
In order to provide high-quality care, it is necessary to limit visitation hours and the number of people visiting. Special consideration can be made by contacting the nurse in charge in some cases, such as the day of surgery.
Visitor passes must be obtained at the Information Desk in the front of the main lobby on the ground floor. Visitation in most areas of the hospital is limited to two people per patient.
Each patient has the right to determine who may and may not visit, whether it be a spouse, domestic partner, family member, friend or other support person. ECMCC will not restrict, limit or delay visitation privileges on the basis of race, color, socioeconomic status, religion, sex, ethnic origin, sexual orientation, gender identity or expression, marital status, disability, or physical appearance.
>> General Units
- Daily: 10 a.m.–9 p.m.
>> Psychiatry
- 7 days per week including weekends and holidays
- 1 p.m.–2:30 p.m. | 6 p.m.–8 p.m.
>> Adolescent Psychiatry
- Monday: 1 p.m.–1:45 p.m. | 5:30 p.m.–7 p.m.
- Tuesday–Friday: 1 p.m.–1:45 p.m. | 5:30 p.m.–7:30 p.m.
- Weekends: 11 a.m.–1 p.m. | 5:30 p.m.–7:30 p.m.
>> Acute Substance Abuse Unit
- By appointment only
>> Burn, Trauma, Medical & Cardiothoracic Intensive Care Units
- Daily: 12 noon–2 p.m. | 5 p.m.–6 p.m. | 8 p.m.–9 p.m.
>> Cardiac Care Unit
- Daily: 11 a.m.–2 p.m. | 4 p.m.–7 p.m.
Parking Lot C
Bring your parking ticket with you into the building to pay at one of the parking fee machines inside the lobby before exiting the parking lot.
Amenities
For patients and visitors within the ECMC Main Building, amenities include:
- Mighty Taco
- Tim Hortons
- Subway
- Cafeteria with healthy options
- Gift shop
- ATM location in the lobby
- Zak’s snacks—which takes CASH only, but offers a variety of snacks, stamps, newspapers and more.
- Free Wifi
The ECMC Main Building also houses the METCARE RX Pharmacy and a Chapel. View the PHARMACY and PASTORAL CARE sections below for more info.
Health Services
The main building on the ECMC campus houses a number of our inpatient areas, as well as a variety of our outpatient specialty clinics, including:
- Behavioral Health (Learn more »)
- Medical Rehabilitation (Learn more »)
- Orthopedics & Sports Medicine (Learn more »)
- Outpatient Specialty Clinics (Learn more »)
- Renal Care (Kidney and Pancreas) (Learn more »)
- Trauma Center & Emergency Care (Learn more »)
David K. Miller Building
Parking Lot C
Bring your parking ticket with you into the building to pay at one of the parking fee machines inside the lobby before exiting the parking lot.
Amenities
Patients and visitors to the David K. Miller Building have convenient access to the amenities of the ECMC Main Building. Visitor passes must be obtained at the Information Desk in the front of the main lobby on the ground floor. Visitation in most areas of the hospital is limited to two people per patient.
Health Services
The David K. Miller Building houses a number of health services, including:
- Outpatient Specialty Clinics (Learn more »)
- VIP Primary Care (Learn more »)
Barry & Deanna Snyder Dialysis and Medical Office Building
Parking Lot B
Bring your parking ticket with you into the building to pay at one of the parking fee machines inside the lobby before exiting the parking lot.
Amenities
Patients and visitors to the David K. Miller Building have convenient access to the amenities of the ECMC Main Building. Visitor passes must be obtained at the Information Desk in the front of the main lobby on the ground floor. Visitation in most areas of the hospital is limited to two people per patient.
Health Services
The brand-new, state-of-the-art Barry & Deanna Snyder Dialysis and Medical Office Building houses a number of health services, including:
- Cancer & Oncology (Learn more »)
- Outpatient Specialty Clinics (Learn more »)
- Surgical Center (Learn more »)
- Renal Care (Kidney and Pancreas) (Learn more »)
- Grider Family Health Center (Learn more »)
Dialysis
For convenience and ease of access for ECMC Outpatient Dialysis Center patients, six (6) parking spaces have been designated and specifically marked in the DKM Circle (between the David K. Miller and Barry & Deanna Snyder Dialysis and Medical Office Building buildings) on the ECMC Health Campus.
To park in these designated spaces, a special tag is required to be hung from dialysis patients’ rear view mirrors. The parking tags have been sent by certified mail to dialysis patients.
To allow patients sufficient time to adjust to the assignment of these parking spots, a notification time frame will be allowed: For patients who are parked in the assigned spaces without the necessary tag hung from their rear view mirrors, ECMC Police will issue parking warning tags through July 4, 2016. Beginning July 5, 2016, parking tickets will be issued to those individuals who park in these designated spaces without the required tag attached to their rear-view mirrors.
Thank you for following these parking guidelines to enable outpatient dialysis patients to have easy access to the care they require on a regular basis.
Terrace View Long-Term Care Center
Parking Lot A
Bring your parking ticket with you into the building to pay at one of the parking fee machines inside the lobby before exiting the parking lot.
Amenities
Patients and visitors to Terrace View have convenient access to:
- Wi-Fi
- A spacious, light-filled common area
- Accommodations for family visitors
- Chapel and other pastoral care services, including regularly scheduled religious services (see the PASTORAL CARE section below for more info)
- Café
- Gift shop
- Banking office
- Courtyard
Patients and visitors to Terrace View also have convenient access to the amenities of the ECMC Main Building. Visitor passes must be obtained at the Information Desk in the front of the main lobby on the ground floor. Visitation in most areas of the hospital is limited to two people per patient.
Health Services
The main building on the ECMC campus houses a number of our inpatient areas, as well as a variety of our outpatient specialty clinics, including:
- Long-Term Care (Learn more »)
- Medical Rehabilitation (Learn more »)
Grider Family Health Center
Parking Lot B
Bring your parking ticket with you into the building to pay at one of the parking fee machines inside the lobby before exiting the parking lot.
Amenities
Patients and visitors to the Grider Family Health Center also have convenient access to the amenities of the ECMC Main Building. Visitor passes must be obtained at the Information Desk in the front of the main lobby on the ground floor. Visitation in most areas of the hospital is limited to two people per patient.
Health Services
Health services located within Grider Family Health Center include:
- Primary Care Physicians (Learn more »)
- Family Medicine & Pediatrics (Learn more »)
ECMC Family Health Center
Parking Lot A
Bring your parking ticket with you into the building to pay at one of the parking fee machines inside the lobby before exiting the parking lot.
Amenities
Patients and visitors to the ECMC Family Health Center also have convenient access to the amenities of the ECMC Main Building. Visitor passes must be obtained at the Information Desk in the front of the main lobby on the ground floor. Visitation in most areas of the hospital is limited to two people per patient.
Health Services
Health services located within ECMC Family Health Center include:
- Primary Care Physicians (Learn more »)
- Family Medicine & Pediatrics (Learn more »)
- Kensington OB/GYN at ECMC Family Health Center: (716) 898-5544
Internal Medicine Clinic
Parking Lot C
Bring your parking ticket with you into the building to pay at one of the parking fee machines inside the lobby before exiting the parking lot.
Health Services
Health services located within Internal Medical Clinic include:
- Primary Care Physicians (Learn more »)
- Internal Medicine Clinic is available to answer calls:
- Monday – Friday 8:00AM – 4:00PM
- To schedule an appointment please call: (716) 898-3700
- For medical advice, please call: (716) 898-3152
Regional Center of Excellence for Behavioral Health
Parking Lot D
Bring your parking ticket with you into the building to pay at one of the parking fee machines inside the lobby before exiting the parking lot.
Amenities
Patients and visitors to the Behavioral Health Outpatient Center also have convenient access to the amenities of the ECMC Main Building. Visitor passes must be obtained at the Information Desk in the front of the main lobby on the ground floor. Visitation in most areas of the hospital is limited to two people per patient.
Health Services
The Behavioral Health Outpatient Center, located on the main campus, offers outpatient psychiatric and substance abuse services. (Learn more »)
Mobile Mammography Unit
The ECMC Mobile Mammography Unit provides comprehensive breast care to women across Western New York from both the ECMC Health Campus and sites around our community.
>> Location & Schedule
- When the Mobile Mammography Unit is providing services on the ECMC Health Campus, it is parked just east of the Barry & Deanna Snyder Dialysis and Medical Office Building.
- View the Mobile Mammography Unit schedule for comprehensive times and locations at ECMC and across the community. (Learn more »)
Pharmacy
Patients of physicians affiliated with ECMC can purchase their prescriptions at the METCARE Rx Pharmacy, located in the ECMC Main Building.
METCARE RX
ECMC Main Building
Main Lobby (Ground Floor)
Phone: (716) 332-2866
>> Pharmacy Hours
- Monday thru Friday: 9 a.m.–6:00 p.m.
- Saturday: 9 a.m.–2:00 p.m.
- Closed Sunday
Pastoral Care
At the ECMC Health Campus, clergy and staff are on call 24 hours a day to meet the diverse religious and spiritual needs of the patients we serve. Services and Mass, bible study and special spiritual counseling sessions are available to help patients, their families, and staff dealing with any number of issues including grief, bereavement, marriage, substance abuse, and more.
If you have religious or cultural beliefs that impact your care, please notify your floor nurse, physician, or discharge planner.
If you desire the services of the chaplain of your faith, contact your floor nurse or the appropriate chaplain listed below at (716) 898-3000 Ext. 3357.
- Director
- Interfaith Chaplains
- Catholic Chaplain
- Islamic Chaplain
- Episcopal Lay Chaplain
- Chief Trauma Chaplain
Other chaplains are available on call, including Jewish, Jehovah’s Witness, and other denominations.
Religious Services Schedule
Arrangements for patient attendance at all religious services should be cleared with your nurse.
>> ECMC Main Building Chapel (Second Floor)
- Interfaith Services
- Saturdays: 7:00 p.m.
- Sundays: 10:00 a.m.
- Catholic Mass
- Tuesdays: 11:45 a.m.
- First Fridays of the Month: 11:45 a.m.
- Sundays: 7:15 a.m.
- All Holy Days: 11:45 a.m.
- Spirituality Sessions
- Tuesdays & Thursdays: 6:00 p.m.
- Saturdays: 6:00 p.m.
>> ECMC Hospital
- Spirituality Sessions
- Fridays: 3:30 p.m. (Ninth Floor)
- Saturdays: 10:00 a.m. – 10:30 a.m. (Fourth & Fifth Floor)
>> Terrace View Long-Term Care Facility Chapel (Ground Floor)
- Bible Study
- Wednesdays: 1:45 p.m.
- Rosary Hour
- Thursdays: 2:00 p.m.
>> Terrace View Long-Term Care Facility (Main Lobby)
- Catholic Mass
- Saturdays: 2:00 p.m.
- Ecumenical Service
- Sundays: 2:00 p.m.
- Communion Service
- First Sundays of the Month: 2:00 p.m.
- Lutheran Fellowship
- Thursdays: 10:30 a.m.
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Erie County Medical Center Corporation (ECMCC) is not responsible for the content, privacy policy, accuracy or legality of any website accessed through a link on www.ecmc.edu. A link to another website does not constitute an endorsement, guarantee or approval by ECMCC of the linked website, or the information, products or services contained therein.