Virtual Help Center

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If you or someone you know is suicidal and/or a danger to themselves or others, please dial 911, or contact your local crisis services at:

Erie County (716) 834-3131
Niagara/Genesee County (716) 285-3515
Wyoming County (585) 283-5200
Cattaraugus County (800) 339-5209

How ECMC Virtual Help Center Visits Work

Select a timeslot for your virtual visit below.
An ECMC representative will contact you via phone to set up a convenient time for your visit and collect additional information.
Follow the instructions provided to connect to your virtual visit via phone or video.

Choose a time for your Virtual Help Center Visit

If you would like to inquire about additional time slot availability, please call (716) 898-1594. Normal business hours of the Help Center are 8:00 a.m.–12:00 a.m.

Conditions we can evaluate and help treat through a virtual visit

Anxiety
Depression
Obsessive thoughts and behaviors
Hallucinations
Feelings of hopelessness or helplessness

Note: Immediate medication is not guaranteed.

Additional Info

HOURS OF OPERATION

Virtual Help Center Hours
Monday – Friday
8:00 a.m.–12:00 a.m.

CONTACT

(716) 898-1594