Patient Centered Medical Homes
Patient centered means comprehensive compassion
Medicine can be most successful when there is care for all stages of life and every kind of issue. A number of our Primary Care Centers are NCQA Patient Centered Medical homes, which means they offer care for the whole person.
Patient Centered Medical Homes at ECMC include:
ECMC Primary Care Centers are committed to delivering whole person care for all stages of life: acute care, preventative care, chronic care, and end-of-life planning. Your Primary Care Physician will ensure all your needs are addressed, including behavioral health needs, which are available via local partners, or through expedited services at ECMC Downtown Clinical Services at 1285 Main Street in Buffalo.
Our centers also provide self-management support to our patients—giving them the tools, training, and education to successfully manage their own health.
Our Responsibility to Our Patients
- Address any health issues you have, provide complete care, and self-management support
- Find resources in the community that benefit you and your family
- Offer services in a timely manner
- Get to know you, your family situation, and your preferences for care
- Treat you as a partner in your care
- Communicate with you in a way that ensures that we both understand each other
- Ensure that you have time to ask questions and get the answers you need
- Ensure that your care is evidence based
The Role of the Patient
- Provide complete health history including the health of your family
- Tell your provider about all the prescription and non-prescription medication you are taking
- Notify us of other doctors you have seen recently, including any ER visits or hospital admissions
- Take an active role in your health
- Follow the care plan given to you by your doctor
- If you are struggling with your care plan, tell us about it
- Complete your records transfer form prior to your first appointment at our office
Additional Info
LOCATION
Grider Family Health Center
ECMC Barry Snyder Ambulatory Center,
3rd Floor
462 Grider Street
Buffalo, NY 14215
ECMC Family Health Center
462 Grider Street
Driveway #1
Buffalo, NY 14215
Internal Medicine Center
ECMC Main Building, 1st Floor
462 Grider Street
Buffalo, NY 14215
HOURS OF OPERATION
Grider Family Health Center
Mon, Tues, Thu, Fri: 8:30 a.m.–4:30 p.m.
Wed: 8:30 a.m.–6:00 p.m.
ECMC Family Health Center
Monday – Friday
8:00 a.m.-5:00 p.m.
Internal Medicine Center
Monday & Wednesday
7:15 a.m.-4:00 p.m.
Tuesday, Thursday & Friday
7:15 a.m.-12:00 p.m.
CONTACT
Grider Family Health Center
(716) 898-4449
ECMC Family Health Center
(716) 831-8612
Fax
(716) 898-5719
Internal Medicine Center
(716) 898-3152
We are able to answer phone calls between the hours of 7:00 a.m. – 3:00 p.m.