
Visiting ECMC Health Campus
ECMC is the regional center for trauma, burn care, behavioral health services, transplantation, and rehabilitation and is a major teaching facility for the University at Buffalo. In addition to serving the health needs of our patients, we also offer amenities to make each stay as comfortable as possible.
Campus Visitation Information
Campus Map & Driving Directions
The ECMC health campus, located on the East Side of Buffalo and convenient to all areas of the region, includes 573 inpatient beds to serve our community, as well as outpatient specialty care and Terrace View, a 390-bed, long-term care facility.Birth defects

ECMC Main Building
Parking
Parking Lot C is the lot closest to the main entrance. If you park there, bring your parking ticket with you into the building to pay at one of the parking fee machines inside the lobby before exiting the parking lot. The machines accept cash and credit cards for your convenience.
Amenities
For patients and visitors within the ECMC Main Building, amenities include:
- Mighty Taco
- Tim Hortons
- Subway
- Cafeteria with healthy options
- Gift shop
- ATM location in the lobby
- Zak’s Snacks—offers snacks, stamps, newspapers, free wi-fi, and more. Accepts cash only.
- The ECMC Main Building also houses the METCARE RX Pharmacy and a chapel. View the PHARMACY and PASTORAL CARE sections below for more info.
Health Services
The main building on the ECMC campus houses a number of our inpatient areas, as well as a variety of our outpatient specialty clinics, including:
David K. Miller Building
Parking
Parking Lot C is the lot closest to the David K. Miller Building. If you park there, bring your parking ticket with you into the building to pay at one of the parking fee machines inside the lobby before exiting the parking lot. The machines accept cash and credit cards for your convenience.
Amenities
Patients and visitors to the David K. Miller Building have convenient access to the amenities of the ECMC Main Building. To enter this building, visitors must obtain passes at the Information Desk in the front of the main lobby on the ground floor. Visitation in most areas of the hospital is limited to two people per patient.
Health Services
The David K. Miller Building houses a number of health services, including:
Barry & Deanna Snyder Dialysis and Medical Office Building
Parking
Parking Lot B is the lot closest to the Barry & Deanna Snyder Dialysis and Medical Office Building. If you park there, bring your parking ticket with you into the building to pay at one of the parking fee machines inside the lobby before exiting the parking lot. The machines accept cash and credit cards for your convenience.
Amenities
Patients and visitors to the Barry & Deanna Snyder Dialysis and Medical Office Building have convenient access to the amenities of the ECMC Main Building. To enter this building, visitors must obtain passes at the Information Desk in the front of the main lobby on the ground floor. Visitation in most areas of the hospital is limited to two people per patient.
Health Services
The state-of-the-art Barry & Deanna Snyder Dialysis and Medical Office Building houses a number of health services, including:
- Cancer & Oncology
- Outpatient Specialty Clinics
- Surgical Center
- Renal Care (Kidney and Pancreas)
- Grider Family Health Center
Dialysis
For convenience and ease of access for ECMC Outpatient Dialysis Center patients, six (6) parking spaces have been designated and specifically marked in the DKM Circle (between the David K. Miller and Barry & Deanna Snyder Dialysis and Medical Office Building buildings) on the ECMC Health Campus.
To park in these designated spaces, a special tag must be hung from dialysis patients’ rear-view mirror. The parking tags are sent by certified mail to dialysis patients. Patients or others parked in these spaces without the necessary tag hung from their rear-view mirrors will be issued parking tickets by the ECMC Police.
Thank you for following these parking guidelines to enable outpatient dialysis patients to have easy access to the care they require on a regular basis.
Terrace View Long-Term Care Center
Parking
Parking Lot A is the lot closest to the Terrace View Long-Term Care Center. If you park there, bring your parking ticket with you into the building to pay at one of the parking fee machines inside the lobby before exiting the parking lot. The machines accept cash and credit cards for your convenience.
Amenities
Patients and visitors to Terrace View have convenient access to:
- Wi-Fi
- A spacious, light-filled common area
- Accommodations for family visitors
- Chapel and other pastoral care services, including regularly scheduled religious services (see the PASTORAL CARE section below for more info)
- Café
- Gift shop
- Banking office
- Courtyard
Patients and visitors to Terrace View also have convenient access to the amenities within the ECMC Main Building. Visitor passes must be obtained at the Information Desk in the front of the main lobby on the ground floor. Visitation in most areas of the hospital is limited to two people per patient.
Health Services
The main building on the ECMC campus houses a number of our inpatient areas, as well as a variety of our outpatient specialty clinics, including:
Grider Family Health Center
Parking
Parking Lot B is the lot closest to the Grider Family Health Center. If you park there, bring your parking ticket with you into the building to pay at one of the parking fee machines inside the lobby before exiting the parking lot. The machines accept cash and credit cards for your convenience.
Amenities
Patients and visitors to the Grider Family Health Center also have convenient access to the amenities of the ECMC Main Building. Visitor passes must be obtained at the Information Desk in the front of the main lobby on the ground floor. Visitation in most areas of the hospital is limited to two people per patient.
Health Services
Health services located within the Grider Family Health Center include:
ECMC Family Health Center
Parking
Parking Lot A is the lot closest to the ECMC Family Health Center. If you park there, bring your parking ticket with you into the building to pay at one of the parking fee machines inside the lobby before exiting the parking lot. The machines accept cash and credit cards for your convenience.
Amenities
Patients and visitors to the ECMC Family Health Center also have convenient access to the amenities of the ECMC Main Building. Visitor passes must be obtained at the Information Desk in the front of the main lobby on the ground floor. Visitation in most areas of the hospital is limited to two people per patient.
Health Services
Health services located within ECMC Family Health Center include:
- Primary Care Physicians
- Family Medicine & Pediatrics
- Kensington OB/GYN at ECMC Family Health Center: (716) 898-5544
Internal Medicine Clinic
Parking
Parking Lot C is the lot closest to the Internal Medicine Clinic. If you park there, bring your parking ticket with you into the building to pay at one of the parking fee machines inside the lobby before exiting the parking lot. The machines accept cash and credit cards for your convenience.
Health Services
Health services located within the Internal Medical Clinic include:
Internal Medicine Clinic is available to answer calls:
Monday – Friday, 8:00 a.m. – 4:00 p.m.
To schedule an appointment, please call: (716) 898-3700
For medical advice, please call: (716) 898-3152
Regional Center of Excellence for Behavioral Health
Parking
Parking Lot D is the lot closest to the Regional Center of Excellence for Behavioral Health. If you park there, bring your parking ticket with you into the building to pay at one of the parking fee machines inside the lobby before exiting the parking lot. The machines accept cash and credit cards for your convenience.
Amenities
Patients and visitors to the Behavioral Health Outpatient Center also have convenient access to the amenities within the ECMC Main Building. Visitor passes must be obtained at the Information Desk in the front of the main lobby on the ground floor. Visitation in most areas of the hospital is limited to two people per patient.
Health Services
The Behavioral Health Outpatient Center, located on the main campus, offers outpatient psychiatric and substance abuse services.
Mobile Mammography Unit
The ECMC Mobile Mammography Unit provides comprehensive breast care to women across Western New York from both the ECMC Health Campus and sites around our community.
Location & Schedule
When the Mobile Mammography Unit is providing services on the ECMC Health Campus, it is parked just east of the Barry & Deanna Snyder Dialysis and Medical Office Building. View the Mobile Mammography Unit schedule for comprehensive times and locations at ECMC and across the community.
Pharmacy
Patients of physicians affiliated with ECMC can purchase their prescriptions at the METCARE Rx Pharmacy, located in the ECMC Main Building.
METCARE RX
ECMC Main Building
Main Lobby (Ground Floor)
Phone: (716) 332-2866
Pharmacy Hours
Monday – Friday: 9 a.m. – 6:00 p.m.
Saturday: 9 a.m. – 2:00 p.m.
Closed Sunday
Pastoral Care
At the ECMC Health Campus, Pastoral and Spiritual Care staff are on call 24 hours a day to meet the diverse religious and spiritual needs of the patients we serve. Services and Mass, Bible study and special spiritual advisement sessions are available to help patients, their families, and staff dealing with any number of issues including grief, bereavement, marriage, substance abuse, and more.
If you have religious or cultural beliefs that impact your care, please notify your floor nurse, physician, or discharge planner.
If you desire the services of the chaplain of your faith, contact your floor nurse or the appropriate chaplain listed below at (716) 898-3000 Ext. 3357:
- Interfaith Chaplains
- Catholic Chaplain
- Islamic Chaplain
Additional chaplains are available on call, including Jewish, Jehovah’s Witness, and other denominations.
Religious Services Schedule
Arrangements for patient attendance at all religious services should be cleared with your nurse.
ECMC Main Building Chapel (Second Floor)
Interfaith Services
Wednesdays 11:15 a.m. – 12:00 p.m.
Catholic Mass
Every first Friday of the month at 11:45 a.m. (2nd floor main Chapel)
(Communion upon request.)
ECMC Hospital
Spirituality Sessions
Bi-weekly Service at 10 a.m. (Ninth Floor)
Terrace View Long-Term Care Facility (Main Lobby)
Interfaith Service
Bi-weekly Wednesdays at 2:00 p.m
Catholic Mass
Sundays: 2:00 p.m.