If you have your own smart device, laptop, or tablet, ECMC has created an informational resource which you can access to familiarize yourself with various virtual meeting technologies.
If you are not familiar with virtual meeting technology, ECMC can provide assistance with tablets and virtual meetings. If you are interested, please speak with your Patient Advocate to request additional help. Patient Advocacy General Phone: 716-898-5573
We hope that using ECMC Virtual Visitation Resources provides an enjoyable alternative to in-person visitation at this time.
Resources to Connect to Loved Ones in the Hospital
To protect our patients, visitors, and staff from the spread of COVID-19, we have limited the visitor policies of Erie County Medical Center. We encourage the use of digital resources for “Virtual Patient Visits.” Below are free resources that are available to use.
Phone and Video Options
Zoom
At Erie County Medical Center, tablets (iPads) may be available to help connect with loved ones via Zoom. Zoom is a video conferencing platform that allows you to connect with your loved ones via video or audio call on your smartphone, tablet, or computer.
How-To:
- Instructions on how to setup a Zoom session for a virtual visit with a patient, family, or friends.
- Instructions on how to join a Zoom session for a virtual visit with a patient, family, or friends.
- Zoom FAQ
Google Duo
Duo is a free communication platform that allows you to connect with your loved ones via text chat, phone call, or video call on your smartphone, tablet, or computer. The Duo app can be accessed from the Apple or Android stores and from the Duo website.
How-To:
- Sign into your Google account. If you do not already have an account, you can create one here.
- How to start a voice or video call
Google Meet
Google Meet is a free communication platform that allows you to connect with your loved ones via text chat, phone call, or video call on your smartphone, tablet, or computer. Google Meet can be accessed from the Gmail app in the Apple or Android stores and from within Gmail itself.
How-To:
- Sign into your Google account. If you do not already have an account, you can create one here.
- How to start a video call
WhatsApp is a free video conferencing platform that allows you to connect with your loved ones via video or audio call on your smartphone, tablet, or computer.
How-To:
- Instructions on how to sign up for a WhatsApp account
- Instructions on how to make a video call from your Apple device
- Instructions on how to make a voice call from your Apple device
- Instructions on how to make a video call from your Android device
- Instructions on how to make a voice call from your Android device
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