As a mark of our ongoing commitment to the best care, in 2023, ECMC was given the Gold Seal of Approval by the Joint Commission—an accreditation demonstrating compliance with national standards for healthcare quality and safety in hospitals.

More than ever, this honor makes it imperative that we bring patients and visitors the best experiences—and as a result, we always want individuals to feel free to communicate about their hospital experience.

If you ever have questions or concerns, please call our Patient Advocate at (716) 898-4155.

If you have a concern that can not be resolved, you have the right to contact:

The Joint Commission on Accreditation of Healthcare Organizations
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
T: (800) 994-6610